May 25, 2018
Your privacy is of great importance to BTmarkt. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the web shop www.btmarkt.nl with information we learn about you.
If you have any questions, or want to know exactly what we keep, please contact BTmarkt.
Handling an order
When you place an order with us, we use your personal data to handle it properly. We then give your personal details to our delivery service so that the order can be delivered to you. We also receive information about your payment from your bank or credit card company.
For this we use your name and address, e-mail address, telephone number and billing address. We are legally obliged to do this. We keep this information until your order has been completed and it is saved for seven years (that is the legal storage obligation).
Providing to third parties
We work with certain companies that can receive your personal data from us above.
For the processing of orders we work together with:
• Our payment provider CCV
• Our postal company myparcel
Advertisement
We would like to send you advertisements about offers and new products or services. We do this:
• by email
You can object to this advertisement at any time. Each e-mail contains an unsubscribe link.
Other companies or institutions
With the exception of the aforementioned partners, we do not, under any circumstances, provide your personal data to other companies or institutions, except when we are legally obliged to (for example, if the police require it due to suspicious circumstances).
Social media buttons are included in our web store. The administrators of these services collect your personal data.
Cookies
Our webshop uses cookies. Cookies are small files where we can store information so that you do not have to re-enter it all the time. But we are aware you are visiting us again.
When you visit our webshop for the first time, we will display a notification with an explanation about cookies. Hereby we will ask for your agreement for the use of these cookies.
You can disable the placing of cookies via your browser, but some things in our webshop will not work properly anymore.
Google Analytics
We use Google Analytics to keep track of how visitors use our web store. We have signed a processor agreement with Google. There are strict agreements about what they can keep up with. We allow Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses.
Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
• Access to personal data is protected by a user name and password- The data is stored in a separate, protected system upon receipt- We use secure connections (Secure Sockets Layer or SSL) which protects all information between you and our website when your personal details - We keep logs of all requests for personal data
Changes to this privacy statement
When our web store changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
Access, change and delete your data
If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below.
You have the following rights:
• receive an explanation of what personal data we have and what we do with it
• insight into the exact personal data we have
• to have errors corrected
• the removal of outdated personal data
• withdrawing permission
• object to a particular use
Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.
To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.
Contact details
BTmarkt
Bosweg 4
5984PB Koningslust
info@btmarkt.nl
06-10588401
